Refund and Returns Policy

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
ALL YOU NEED TO KNOW ABOUT THE IMPORT ONE-STOP SHOP (IOSS)
The Import One-Stop Shop (IOSS) is the electronic portal businesses can use since 1 July 2021 to comply with their VAT e-commerce obligations on distance sales of imported goods.
According to the VAT rules applicable up until 1 July 2021, no import VAT has to be paid for commercial goods of a value up to EUR 22.
The new VAT e-commerce rules abolish this provision as of 1 July 2021. Thus, from 1 July 2021, all commercial goods imported into the EU from a third country or third territory is subject to VAT irrespective of their value.
What has changed on 1 July 2021?
On1 July 2021 the value added tax (VAT) exemption for the importation of goods not exceeding EUR 22 has been removed. As a result, all goods imported to the EU are subject to VAT.
The Import One-Stop Shop (IOSS) was created to facilitate and simplify the declaration and payment of VAT for goods sold from a distance by sellers from either the EU or from a non-EU country or territory. Furthermore, VAT payment is applicable only to purchases made by a buyer within the EU and for goods valued at less than EUR 150. EU buyers with a purchase value of more than EUR 150 are subject to import value-added tax and customs duties.

Shipping Questions
How long will it take to get my order?
Estimated delivery date includes the following:
Processing time: 3-5 business days

United States:
Recommended shipping:6-12 business days
Standard shipping time: 9-16 business days
DHL Express shipping time: 3-6 business days

Other Countries:
Standard shipping time: 6-10 business days
DHL Express shipping time: 3-6 business days

How much does the shipping cost?
Free Shipping 0kg–0.188kg For all countries and regions that we can ship to
United States (61 of 62 states)

Recommended Shipping(6-12 Business Days)
0.189kg–0.3kg $13.99
0.301kg–0.4kg $18.99
0.401kg–0.5kg $21.99
0.501kg–0.6kg $27.99
0.601kg–0.7kg $31.99
0.701kg–0.8kg $35.99
0.801kg–0.9kg $39.99
0.901kg–1kg $43.99
1.001kg–1.1kg $47.99
1.101kg–1.2kg $58.99
1.201kg–1.4kg $63.99
1.401kg–1.6kg $68.99
1.601kg–1.8kg $73.99
1.801kg–2.0kg $78.99
2.001kg–2.5kg $89.99
2.501kg–3.0kg $96.99
3.001kg–3.5kg $108.99
3.501kg–4.0kg $115.99
4.001kg–4.5kg $127.99
4.501kg–5.0kg $133.99
5.001kg–5.5kg $140.99
5.501kg–60kg $650.00

Standard Shipping( 9-16 Business Days)
0.189kg–0.3kg $ 8.99
0.301kg–0.4kg $13.99
0.401kg–0.5kg $16.99
0.501kg–0.6kg $19.99
0.601kg–0.7kg $23.99
0.701kg–0.8kg $27.99
0.801kg–0.9kg $31.99
0.901kg–1kg $35.99
1.001kg–1.1kg $39.99
1.101kg–1.2kg $43.99
1.201kg–1.4kg $48.99
1.401kg–1.6kg $53.99
1.601kg–1.8kg $58.99
1.801kg–2.0kg $63.99
2.001kg–2.5kg $69.99
2.501kg–3.0kg $76.99
3.001kg–3.5kg $83.99
3.501kg–4.0kg $90.99
4.001kg–4.5kg $97.99
4.501kg–5.0kg $103.99
5.001kg–5.5kg $110.99
5.501kg–60kg $500.00

DHL Express Shipping( 3-6 Business Days)
0.189kg–0.3kg $28.99
0.301kg–0.4kg $39.99
0.401kg–0.5kg $49.99
0.501kg–0.6kg $59.99
0.601kg–0.7kg $69.99
0.701kg–0.8kg $79.99
0.801kg–0.9kg $89.99
0.901kg–1kg $99.99
1.001kg–1.1kg $109.99
1.101kg–1.2kg $119.99
1.201kg–2.2kg $129.99
2.201kg–2.5kg $159.99
2.501kg-3kg $199.99
3.201kg–3.5kg $259.99
3.501kg-4kg $299.99
4.201kg–4.5kg $359.99
5.201-6kg $399.99
6.201kg–6.5kg $459.99
7.201kg-7.5kg $499.99
8.201kg–60kg $1,000.00

AUSTRALIA

Standard Shipping ( 6-10 Business Days)
0.189kg–0.3kg $ 8.99
0.301kg–0.4kg $13.99
0.401kg–0.5kg $16.99
0.501kg–0.6kg $19.99
0.601kg–0.7kg $23.99
0.701kg–0.8kg $27.99
0.801kg–0.9kg $31.99
0.901kg–1kg $35.99
1.001kg–1.1kg $39.99
1.101kg–1.2kg $43.99
1.201kg–1.4kg $48.99
1.401kg–1.6kg $53.99
1.601kg–1.8kg $58.99
1.801kg–2.0kg $63.99
2.001kg–2.5kg $69.99
2.501kg–3.0kg $76.99
3.001kg–3.5kg $83.99
3.501kg–4.0kg $90.99
4.001kg–4.5kg $97.99
4.501kg–5.0kg $103.99
5.001kg–5.5kg $110.99
5.501kg–60kg $500.00

DHL Express Shipping( 3-6 Business Days)
0.189kg–0.3kg $28.99
0.301kg–0.4kg $39.99
0.401kg–0.5kg $49.99
0.501kg–0.6kg $59.99
0.601kg–0.7kg $69.99
0.701kg–0.8kg $79.99
0.801kg–0.9kg $89.99
0.901kg–1kg $99.99
1.001kg–1.1kg $109.99
1.101kg–1.2kg $119.99
1.201kg–2.2kg $129.99
2.201kg–2.5kg $159.99
2.501kg-3kg $199.99
3.201kg–3.5kg $259.99
3.501kg-4kg $299.99
4.201kg–4.5kg $359.99
5.201-6kg $399.99
6.201kg–6.5kg $459.99
7.201kg-7.5kg $499.99
8.201kg–60kg $1,000.00

EUROPE(United Kingdom, Canada, France, Germany, Italy, Åland Islands, Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bouvet Island, Bulgaria, Cyprus, Denmark, Gibraltar, Greece, Guadeloupe, Vatican City, Hungary, Ireland, Isle of Man, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, San Marino, Serbia, Slovakia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Ukraine, Israel, New Zealand, Brazil, Peru, Finland, Malaysia )

Standard Shipping ( 6-10 Business Days)
0.189kg–0.3kg $ 8.99
0.301kg–0.4kg $13.99
0.401kg–0.5kg $16.99
0.501kg–0.6kg $19.99
0.601kg–0.7kg $23.99
0.701kg–0.8kg $27.99
0.801kg–0.9kg $31.99
0.901kg–1kg $35.99
1.001kg–1.1kg $39.99
1.101kg–1.2kg $43.99
1.201kg–1.4kg $48.99
1.401kg–1.6kg $53.99
1.601kg–1.8kg $58.99
1.801kg–2.0kg $63.99
2.001kg–2.5kg $69.99
2.501kg–3.0kg $76.99
3.001kg–3.5kg $83.99
3.501kg–4.0kg $90.99
4.001kg–4.5kg $97.99
4.501kg–5.0kg $103.99
5.001kg–5.5kg $110.99
5.501kg–60kg $500.00

DHL Express Shipping( 3-6 Business Days)
0.189kg–0.3kg $25.99
0.301kg–0.4kg $34.99
0.401kg–0.5kg $44.99
0.501kg–0.6kg $54.99
0.601kg–0.7kg $64.99
0.701kg–0.8kg $74.99
0.801kg–0.9kg $84.99
0.901kg–1kg $94.99
1.001kg–1.1kg $104.99
1.101kg–1.2kg $114.99
1.201kg–2.2kg $124.99
2.201kg–3.2kg $134.99
3.201kg–4.2kg $144.99
4.201kg–5.2kg $154.99
5.201kg–6.2kg $164.99
6.201kg–60kg $1,000.00

JAPAN
Standard Shipping ( 6-10 Business Days)
0.189kg–0.3kg $8.99
0.301kg–0.4kg $11.99
0.401kg–0.5kg $13.99
0.501kg–0.6kg $15.99
0.601kg–0.7kg $17.99

MEXICO
EMS Express
0.189kg–0.3kg $8.99
0.301kg–0.4kg $14.99
0.401kg–0.5kg $19.99
0.501kg–0.6kg $25.99
0.601kg–0.7kg $29.99

DHL Express Shipping( 3-6 Business Days)
0.189kg–0.3kg $25.99
0.301kg–0.4kg $39.99
0.401kg–0.5kg $49.99
0.501kg–0.6kg $59.99

MIDDLE EAST(Turkey, Qatar, Saudi Arabia, United Arab Emirates, Oman, Iran)
DHL Express Shipping( 3-6 Business Days)
0.189kg–0.3kg $54.99
0.301kg–0.4kg $74.99
0.401kg–0.5kg $94.99
0.501kg–0.6kg $124.99
0.601kg–0.7kg $144.99
0.701kg–0.8kg $164.99

PUERTO RICO
Standard Shipping ( 6-10 Business Days)
0.189kg–0.3kg $8.99
0.301kg–0.4kg $11.99
0.401kg–0.5kg $15.99
0.501kg–0.6kg $19.99
0.601kg–0.7kg $25.99
0.701kg–0.8kg $29.99

DHL Express Shipping( 3-6 Business Days)
0.189kg–0.3kg $59.99
0.301kg–0.4kg $69.99
0.401kg–0.5kg $79.99
0.501kg–0.6kg $89.99
0.601kg–0.7kg $99.99

SOUTH AFRICA
Standard Shipping ( 6-10 Business Days)
0.189kg–0.3kg $29.99
0.301kg–0.4kg $39.99
0.401kg–0.5kg $49.99
0.501kg–0.6kg $59.99
0.601kg–0.7kg $69.99

Singapore, Indonesia, Thailand
Standard Shipping ( 6-10 Business Days)
0.189kg–0.3kg $3.99
0.301kg–0.4kg $5.99
0.401kg–0.5kg $7.99
0.501kg–0.6kg $9.99
0.601kg–0.7kg $11.99
0.701kg–0.8kg $13.99

Do you ship internationally?
We gladly accept orders from all over the world, but there are some regions we can not ship to.
We can ship to: Australia, United States, United Kingdom, Canada, France, Germany, Italy, Åland Islands, Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bouvet Island, Bulgaria, Cyprus, Denmark, Gibraltar, Greece, Guadeloupe, Vatican City, Hungary, Ireland, Isle of Man, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, San Marino, Serbia, Slovakia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Ukraine, Israel, New Zealand, Brazil, Peru, Finland, Malaysia, Japan, Mexico, Turkey, Qatar, Saudi Arabia, United Arab Emirates, Oman, Iran, South Africa, Singapore, Indonesia and Thailand.

Before sending any returns, you must contact [email protected] or your package will not be processed.